PRIVACY & TERMS
PURPOSES FOR HANDLING YOUR PERSONAL INFORMATION
We only collect personal information by lawful and fair means. We will collect your personal information through our interactions with you, such as when you make a purchase from us, where we communicate by telephone, mail, email, or when you enter your personal information on our website. Personal information is information about you, such as your name, contact details and records of your dealings with us. We at Shack Palace will collect, hold, use and disclose personal information:
- To maintain our business records and to otherwise run our business.
- For purposes disclosed to you and to which you have consented.
- For purposes that you would otherwise reasonably expect.
- For any other purposes required or permitted by law.
- To process transactions and deliver products to you.
- To assess applications for employment.
- To communicate with you.
USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION
SECURITY OF YOUR PERSONAL INFORMATION
We at Shack Palace make all reasonable efforts to ensure that your personal information is stored securely, both in electronic and physical form, and otherwise protect it from misuse, interference and loss caused by unauthorised access, modification or disclosure. We will hold your personal information in both paper-based and electronic files. Our employees and agents are obliged to treat any personal information held confidentially. Your credit card details are completely safe. Your credit card number is transmitted by SSL directly to a secure, electronic vault. Absolutely at no time is your credit card information stored on our servers.
COLLECTION OF WEBSITE USAGE INFORMATION
Our website www.shackpalace.com utilities “cookies”, which are pieces of data that are stored on your hard drive containing details about your use of our website. Use of a cookie does not provide us with information about you that can be used to identify you. Rather, they anonymously track usage of our website, so that we can enhance users’ experience of our website. You may elect to reject cookies and still use our website, however in doing so, you may not be able to access certain pages. We also use IP addresses to analyse trends, administer our website, track use movements on our website, and gather broad demographic data for aggregate use, which we may share with our partners and advertisers. We note that IP addresses are not linked to any information that could identify you.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
You may access your personal information held by Shack Palace by contacting us at firstname.lastname@example.org. We seek to ensure that the personal information that we collect, hold and use is accurate, up-to-date and complete, and the personal information that we use and disclose to third parties is relevant. If you discover that there is an error, or if the personal information we hold about you is outdated, incomplete or irrelevant, please contact us immediately. We are not obliged to correct any of your personal information if we do not agree that it requires correction. If we refuse to do so, we will provide you with a written notice stating the reasons for our refusal.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
QUESTIONS AND COMPLAINTS
If you have any questions, concerns in regards to our site, products or complaints about the way in which we have handled your personal information you may contact us at email@example.com and we will respond to all complaints as soon as possible. Thank you for your patience.